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RETURN POLICY 

You may not return:

• *SALE/CLEARANCE items, JEWELRY, scarves, headbands, hairbows, hats, belts and gift certificates.

• *All sales on SALE/CLEARANCE items are FINAL

• *All merchandise must be returned unworn, unwashed, and with original tags attached. If you return  items that have been tried on and they have make up on them, they will not be accepted as a return and the items will be sent back to you.

 

To make your return:

• *You are responsible for the shipping and handling of the returned item. Original and returnshipping fees     are non-refundable. 

• *In order to make a return, please refer to our Return Policy above to ensure that your return meets the criteria stated. 

• *Next, complete the Return Form on this page and include it in the box with the items you are returning. 

• *Send your package back to us via the most economical shipping method of your choice. Please note your tracking number from your label.

• *Once your package is received please allow 2 business days for return processing. When your return is processed you will be emailed a notification once your return is received. We refund returns within 10 days of the return being processed. It will take 7-10 business days for your personal bank to refund the money to your account.

 

Refund to Credit Card:

• *Unworn/unaltered merchandise may be returned for a full refund within 21 days of the day you receive your package.

• *Refunds will be processed on the same card used for the original transaction

 

Online Credit:

• *Merchandise may be returned for online credit within 30 days of the day you receive your package.

• *An online code will be emailed to the email address provided on the return form.

 

If the order is returned past the 30 day limit or does not fit the return guidelines, the items will be sent back to you and a standard shipping charge will be applied to your card, OR, we can send the items back to you with a future order.  We will hold non-returnable merchandise for 30 days.  After 30 days, the items will be donated to charity.

 

Exchanges:

• *We no longer have the ability to do exchanges.  We recommend placing a new order for any items you want and sending back any return items to be processed for either a refund or online credit.

 

Trouble with your order?

• *Please inspect your order immediately upon receipt.   If you believe you have received  DEFECTIVE merchandise you must contact our warehouse within 3 days of receipt.  NO EXCEPTIONS.

• *If you were sent incorrect items or are missing items from your order please contact our customer service department at 619-847-5696 or info@thebarnboutiques.com

PRIVACY POLICY AND SECURITY

We neither sell nor share your information with outside companies or third parties.

 

When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.

 

We encourage you to sign-up for our e-mailing list. These letters provide you with advanced notice of store sales, new merchandise, and other store-related events. But, of course, you have the freedom to add or remove your name from our list at any time.Your credit card is completely safe.

 

Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout, you must enter your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer (SSL)* technology to insure your safety.

 

*Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store you shop with.

 

Furthermore, only our store will have your information.

To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window. This indicates SSL is active.